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Privacy Policy

Effective Date – 17 August 2024

Introduction
Welcome to Moggies & Doggies (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect
We collect several types of information from and about users of our Site, including:

  1. Personal Information
    Contact Information: When you sign up for an account, make a purchase, or contact us, we may collect your name, email address, phone number, and mailing address.
    Payment Information: We collect payment details (e.g., credit card number, billing address) when you make a purchase, but payment information is processed securely by our payment processor and not stored on our servers.
    Account Information: If you create an account, we collect your username and password.
  2. Non-Personal Information
    Usage Data: We collect information about your interactions with our Site, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
    Device Information: We may collect information about the device you are using to access the Site, including the device type, IP address, operating system, and browser type.
  3. Cookies and Tracking Technologies
    We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies help us understand user behavior, personalize your experience, and measure the effectiveness of our marketing efforts.
    How We Use Your Information
    We use the information we collect in the following ways:

To Provide and Improve Our Services: We use your information to fulfill orders, provide customer service, and improve the functionality and performance of our Site.
To Communicate with You: We may use your contact information to send you updates, newsletters, promotional offers, or to respond to your inquiries.
To Process Payments: We use your payment information to process transactions securely.
For Marketing and Advertising: We may use your information to show you tailored advertisements and promotions, both on our Site and through third-party advertising platforms.
To Comply with Legal Obligations: We may use or disclose your information to comply with applicable laws and regulations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

Service Providers: We may share your information with trusted service providers who assist us in operating our Site, processing payments, and delivering products to you.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Choices and Rights
You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information by logging into your account on our Site.
Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in the emails.
Delete or Restrict: You can request that we delete or restrict the processing of your personal information, subject to certain exceptions.
Cookies: You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.

Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]

This Privacy Policy is intended to help you understand our practices regarding the collection, use, and safeguarding of your information. Thank you for trusting Moggies & Doggies with your personal information.

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